Customer Service Center
  • cac@riogaleao.com

  • +55 21 3398-5000

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Our focus is quality and performance, we design solutions to meet your airfreight needs.

WE ARE RIOGALEÃO CARGO

RIOgaleão Cargo

Privatised in 2014 and guided by its majority shareholder, Changi Airports International, RIOgaleão, Rio de Janeiro’s international airport, has delivered an ambitious R$2 billion investment and operational improvement programme over the past years.

The airport is one of the main gateways to Brazil and Latin America, providing quality import and export services to the pharmaceutical and automotive and aerospace industries, the medical and technology sectors, and, by natural vocation, to Brazil’s oil & gas industry, amongst others.
Imports alone are valued at USD 10 billion annually (CIF 2023).

The RIOgaleão Cargo terminal is located just 20km from Rio de Janeiro’s city centre and only 17km from the port. Connected to the regional and national road networks, it links the Southeast, South and Northeast of Brazil with the country’s major import and export markets.

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TOTAL INVESTMENTS SINCE 2014

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CARGO TERMINAL INVESTMENTS SINCE 2014

  • 55,000 m²
    bonded warehouse space
  • 28,000 m²
    Cargo Real Estate development

  • 3,600 m²
    domestic warehouse space operated by Latam, GOL and Azul

  • +10,000 m²
    pallet positions of which 2,165 are temperature controlled

  • 9 positions
    dedicated to freighters
  • 22,350 m³
    cold storage space

  • +40 docks
    for cargo handling including temperature controlled docks
  • Transelevator
    1,380 are temperature controlled positions

International Network

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INTERNATIONAL DESTINATIONS

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TONS CAPACITY / DAY

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FREIGHTER DESTINATIONS

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DOMESTIC DESTINATIONS

Our extensive network covers all of Brazil´s major import and export markets.

Many of our airline partners on the main pharmaceutical trade lanes are also IATA CEIV Pharma certifi ed, ensuring the highest standards of handling along the supply chain.

*2023 confirmed international network (status Dec22)

International Network

Click on the map to expand

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INTERNATIONAL DESTINATIONS

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TONS CAPACITY / DAY

0

FREIGHTER DESTINATIONS

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DOMESTIC DESTINATIONS

Our extensive network covers all of Brazil´s major import and export markets.

Many of our airline partners on the main pharmaceutical trade lanes are also IATA CEIV Pharma certifi ed, ensuring the highest standards of handling along the supply chain.

Catchment Area

The RIOgaleão Cargo terminal lies at the heart of the “pre-sal” oil exploration area and is Brazil’s primary airfreight hub for the import and export of oil & gas equipment.

The centre of automotive manufacturing in the Vale do Paraíba (RJ) and the large pharmaceutical industries of Jacarepaguá (RJ) and São Paulo (SP) are within a short trucking distance from the airport and as are Rio de Janeiro’s aerospace industries.

The airport’s strategic location enables fast transfers to the neighbouring states of São Paulo (SP), Espírito Santo (ES), Minas Gerais (MG), Santa Catarina (SC) and Goiania (GO).

Catchment Area

The RIOgaleão Cargo terminal lies at the heart of the “pre-sal” oil exploration area and is Brazil’s primary airfreight hub for the import and export of oil & gas equipment.

The centre of automotive manufacturing in the Vale do Paraíba (RJ) and the large pharmaceutical industries of Jacarepaguá (RJ) and São Paulo (SP) are within a short trucking distance from the airport and as are Rio de Janeiro’s aerospace industries.

The airport’s strategic location enables fast transfers to the neighbouring states of São Paulo (SP), Espírito Santo (ES), Minas Gerais (MG), Santa Catarina (SC) and Goiania (GO).

Eficiency & Performance

RIOgaleão Cargo’s focus on operational efficiency led to a 58% reduction in the average cargo dwell time since the privatization of the airport in 2014.

The airport’s Logistics Efficiency Program (PEL) involves all stakeholders in the logistics chain, enabling our clients to identify bottlenecks and improve their clearing process resulting in signifi cant time and cost savings.

AVERAGE CARGO DWELL TIME (h)

12 months

AVERAGE FLIGHT CLOSING TIME (h)

12 months

-65%
2014
96:07 horas
em 2014
96:07
2019
52:33 horas
em 2019
52:33
2020
38:47 horas
em 2020
38:47
2021
35:39 horas
em 2021
35:39
2022
43:03 horas
em 2022
43:03
2023
34:02 horas
em 2023
34:02
-52%
2014
5:36 horas
em 2014
5:36
2019
3:03 horas
em 2019
3:03
2020
3:10 horas
em 2020
3:10
2021
3:13 horas
em 2021
3:13
2022
3:06 horas
em 2022
3:06
2023
2:40 horas
em 2023
2:40

Obs.: As of Aug/23, the time for receiving cargo began to be considered, equivalent to the flight closing stage in the old RFB Mantra system.

Source: RIOgaleão

IMPORT
WEIGHT (tons)

2023 - 33,426 tons

JAN
2,732 horas
em JAN
2,732
FEB
2,189 horas
em FEB
2,189
MAR
2,594 horas
em MAR
2,594
APR
2,242 horas
em APR
2,242
MAY
2,540 horas
em MAY
2,540
JUN
2,402 horas
em JUN
2,402
JUL
2,338 horas
em JUL
2,338
AUG
2,649 horas
em AUG
2,649
SEP
2,562 horas
em SEP
2,562
OCT
2,616 horas
em OCT
2,616
NOV
2,655 horas
em NOV
2,655
DEC
2,901 horas
em DEC
2,901
SEGMENTS (CIF US$)

2023

Pharmaceutical
33% horas
em Pharmaceutical
33%
Oil & Gas
18% horas
em Oil & Gas
18%
Air Transportation
14% horas
em Air Transportation
14%
Machinery
6% horas
em Machinery
6%
Medical Equipment
5% horas
em Medical Equipment
5%
Others
24% horas
em Others
24%
ORIGIN MARKETS

Tons, 2023

United States
Germany
United Kingdon
Netherlands
Portugal
France
China
Others
27%11%9%6%5%4%4%34%
EXPORT
WEIGHT (tons)

2023 - 22,838 tons

JAN
1,445 horas
em JAN
1,445
FEB
2,171 horas
em FEB
2,171
MAR
2,186 horas
em MAR
2,186
APR
2,205 horas
em APR
2,205
MAY
2,358 horas
em MAY
2,358
JUN
1,616 horas
em JUN
1,616
JUL
1,894 horas
em JUL
1,894
AUG
1,488 horas
em AUG
1,488
SEP
1,510 horas
em SEP
1,510
OCT
1,751 horas
em OCT
1,751
NOV
1,579 horas
em NOV
1,579
DEC
1,802 horas
em DEC
1,802
SEGMENTS (Tons)

2023

Agro
56% horas
em Agro
56%
Air Transportation
6% horas
em Air Transportation
6%
Perishable
6% horas
em Perishable
6%
Machinery
5% horas
em Machinery
5%
Oil & Gas
3% horas
em Oil & Gas
3%
Others
23% horas
em Others
23%
DESTINATION MARKETS

Tons, 2023

Portugal
United States
United Kingdom
Netherlands
France
Spain
Germany
Others
19%15%14%11%8%7%6%20%

Compliance & Integrity

We constantly seek the highest global standards in airfreight handling.

  • First airport in the Americas to be IATA CEIV Pharma certified

  • ISO9001:2015 certified

  • AFE (Autorização de Funcionamento de Empresa) / AE (Autorização Especial)

  • ANVISA Best Practices (GPD)

  • Authorized Economic Operator (AEO)

  • Team of pharmacists

Client Support

Customized solutions & support for your projects and key flows

  • Interface with government agencies

  • Installation of customer tracking devices
  • Technical support and regulatory advise
  • Dedicated warehouse space for key accounts or projects
  • Dedicated shipment monitoring and customized reporting
  • Key account management
  • Recommendation and coordination of service providers (customs agents, heavy-lift and road transport); technical support and regulatory advise
  • Customer Service Center - 24/7

RIOgaleão

Temperature
Controlled

RIOgaleão

Temperature
Controlled

RIOgaleão

Heavy &
Outsized

RIOgaleão

Heavy &
Outsized

RIOgaleão

Valuable

RIOgaleão

Valuable

RIOgaleão

Dangerous
Goods

RIOgaleão

Dangerous
Goods

RIOgaleão
LOG I and II

Cargo Real Estate Development

RIOgaleão
LOG I and II

Cargo Real Estate Development

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Contact Us

This is the team of professionals that you can count on

Patrick Fehring

Patrick Fehring
Director Aero Business
patrickf@riogaleao.com
+55 21 96672-020

Leandro Lopes

Leandro Lopes
Commercial Manager - Cargo
leandrolopes@riogaleao.com
+55 21 3721-9714
+55 21 99730-6127

Eduardo Calderelli

Eduardo Calderelli
Operations Manager - Cargo
eduardocalderelli@riogaleao.com
+55 21 3398-6403
+55 21 97148-3436

Helio Dapena

Helio Dapena
Senior Account Manager - SP
heliodapena@riogaleao.com
+55 21 3398-6288
+55 21 96779-7864

Erica Guaranys

Erica Guaranys
Account Manager - RJ
ericaguaranys@riogaleao.com
+55 21 3398-6134
+55 21 99785-6739

Customer Service Center
cac@riogaleao.com
+55 21 3398-5000

WhatsApp Cargo (CSC)
+55 21 3398-6069
From 8am to 6pm